iXpole is a cloud based solution helping sports clubs and event organisers professionalise their internal business processes. iXpole centralises all data related to their VIP customers (like contract management, hospitality, sponsorship, ticketing) in one tool, allowing each internal user to have access anywhere, anytime to the most up-to-date information about his customer. All matchday VIP operations are fully automated: no more human errors; no stress.
Each VIP customer can access the same information through his own personalised VIP Portal (internet or app). He can plan the match experience (print/assign tickets, order catering/extra’s) or consult his e-invoices.
iXpole is used in different sports branches. Mainly football, but also rugby, cycling, field hockey, and, of course, the event business. Any organisation generating important revenue from VIP hospitality will see the customer satisfaction rise while own personnel will be less frustrated on administrative tasks.
The nicest and most visible feature of iXpole is the VIP portal. It is used to allow your VIPs to self-service their experience, but also to optimize the relationship management. It provides you a direct communication channel allowing you to increase their satisfaction and your sales. Check https://www.ixpole.com/blog
Sportpaleis Group (Live Nation), Johan Crijf ArenA + Ajax, RSC Anderlecht, Club Brugge, FC Metz